Administrator/Receptionist (Female Only)

Administrator/Receptionist - Bristol 

The Nelson Trust is a leading charity providing treatment, support and advocacy for people affected by addiction, trauma and multiple disadvantages. Through our Women’s Centres, we empower women to make positive changes and build brighter futures. 

We are looking for an organised, welcoming and proactive Administrator/Receptionist to be the friendly face of our Bristol Women’s Centre. This is a varied role combining reception, administration, data management and operational support, helping to ensure the smooth running of the centre while supporting women accessing our services. 

Salary: £24,500 - £25,500 per annum (depending on experience)  
Hours: 35 hours per week, full-time  
Pension: Auto Enrolment Pension with 6% employer contribution  
Location: Bristol Women’s Centre, Bristol 

What will you do? 

• Welcome clients, visitors and professionals to the centre 
• Manage calls, enquiries and reception activities 
• Maintain accurate client records and referral information 
• Support data collection and reporting requirements 
• Coordinate daily attendance and safeguarding meetings 
• Monitor health and safety records and visitor logs 
• Manage office supplies, petty cash and correspondence 

What we offer 

• Ongoing training and development opportunities 
• Supportive and collaborative working environment 
• Meaningful work that makes a difference to women’s lives 

What we are looking for 

• Strong administration and organisational skills. 
• Excellent communication skills and attention to detail. 
• Confident using Microsoft Office and databases. 
• Ability to manage a varied workload and prioritise effectively. 
• A professional, flexible and team-focused approach. 
• Experience in a similar administrative or reception role. 

This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received. 

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1). 

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. 

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society. 

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.