CQC Registered Manager

Join Our Team as a CQC Registered Manager – Residential Services!

Are you passionate about delivering excellence in residential care? Do you have experience leading regulated services and driving quality improvement? If so, we have an exciting opportunity for you!

Position: CQC Registered Manager – Residential Services
Location: Brimscombe, Stroud (and other Gloucestershire locations as required)
Salary: £35,000 - £40,000 per annum (dependent on experience)
Hours: Full Time – 35 hours per week (Monday to Friday, with flexibility required)

At The Nelson Trust, we are committed to providing the very best client experience and supporting long-term recovery. As our CQC Registered Manager, you will lead our regulated residential services, ensuring compliance with the Health and Social Care Act 2008 and upholding CQC standards across all domains of care. You’ll champion continuous improvement, oversee safeguarding and risk management, and work collaboratively to deliver trauma-informed, responsive services.

As the CQC Registered Manager, you will:

• Act as the named CQC Registered Manager, maintaining “fit person” status.
• Lead on CQC inspection readiness and clinical governance.
• Facilitate compliance meetings and quality assurance reviews.
• Oversee risk assessments, safeguarding, and health & safety.
• Support recruitment, induction, and development of high-quality staff.
• Promote service user involvement and co-production in service design.
• Manage operational delivery and medication oversight.
• Ensure confidentiality, data protection, and safeguarding standards.

Requirements:

• Has experience leading or preparing for CQC inspections.
• Has managed safeguarding concerns, referrals, and investigations.
• Has supported individuals facing multiple disadvantage (e.g. homelessness, offending, mental health).
• Has implemented clinical governance and quality assurance systems.
• Has managed regulated activities under the Health and Social Care Act 2008.
• Is confident with IT (Word, Excel, case management systems).
• Can interpret and apply CQC Fundamental Standards and Key Lines of Enquiry (KLOEs).
• Has a proven track record in risk assessment, compliance, and governance.
• Can lead and motivate multidisciplinary teams.
• Can analyse service data and produce performance reports.
• Can manage budgets and contribute to financial planning.
• Is aware of equality, diversity, and inclusion principles.
• Is flexible to work outside office hours and participate in an out-of-hours on-call rota.
• Is a car driver with full access to a vehicle.
• Is committed to continuous professional development.

Desirable qualifications include:

• Level 5 Diploma in Leadership
• Certificate in Trauma-Informed Practice or equivalent
• Qualification in Safeguarding Adults (Level 3 or above)
• Understanding of co-production and service user involvement

Why Join Us?

• Make a real difference to the lives of those seeking long term recovery.
• Competitive salary
• Generous holiday entitlement: 25 days annual leave plus statutory
• Auto-enrolment pension scheme (6% employer contribution)
• Supportive team environment and opportunities for professional development
• Employee benefits
• Blue Light Card Discount
• Life assurance scheme
• Employee Assistance Program

If you are dedicated to making a positive change to people's lives, please apply today!

This post is exempt from the Rehabilitation of Offenders Act (1974) as it involves access to vulnerable adults. The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Adults DBS check

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme, a generous pension scheme and a positive working environment.