Peer Mentor Coordinator

Peer Mentor Coordinator (Female) – The Nelson Trust

Location: Gloucester
Salary: £25,000 – £27,000 pro rata (dependent on experience)
Hours: Part-time
Department: Gloucester Women’s Community Services

Are you passionate about empowering women and supporting positive change? The Nelson Trust is seeking a dedicated Peer Mentor Coordinator to further develop our peer support and mentoring service for women involved in or at risk of involvement in the criminal justice system.

As Peer Mentor Coordinator, you will recruit, induct, and supervise Peer Mentor Volunteers, providing advice, guidance, and emotional support. You’ll facilitate peer matches, deliver training, and oversee regular progress reviews. Working closely with previous service users, you’ll help them build on their skills and support others through our innovative Women’s Centre service.

Key Responsibilities:

• Coordinate the peer support/mentor scheme, including training and supervision
• Deliver Peer Mentoring/Peer Support training courses
• Promote the service internally and externally, building relationships to ensure project success
• Work with HR to coordinate DBS checks for mentors
• Recruit, select, and support volunteers/mentors towards mentoring qualifications
• Facilitate peer mentor matches and review progress
• Conduct risk assessments to ensure safety
• Support mentors’ professional development and positive exit plans
• Develop referral pathways and produce quarterly performance reports
• Ensure safeguarding issues are managed according to policy and statutory requirements
• Refer service users to appropriate services and maintain comprehensive records

Requirements:

• Previous experience working with women with complex needs
• Experience developing and delivering group programmes in emotional health, wellbeing, and relationships
• Supervisory experience
• Car driver with access to a vehicle and willingness to travel
• Awareness of trauma-informed and gender-specific approaches
• Ability to prioritise tasks, manage time, and act on own initiative
• Strong computer literacy and administrative skills
• Understanding of safeguarding, domestic violence, and working with mothers and families
• Excellent interpersonal and communication skills
• Ability to work under pressure and manage high levels of distress
• Commitment to The Nelson Trust’s ethos and values

Desirable:

• Willingness to train as an accredited assessor
• Qualification in Internal Quality Assurance
• Knowledge of local services, women’s entitlements, and the benefits system
• Experience developing new projects or programmes

Due to the nature of the work carried out in our Women’s Centres, this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

This post is exempt from the Rehabilitation of Offenders Act (1974) as it involves access to vulnerable adults and/or children and successful applicants will be required to undertake an enhanced level Disclosure & Barring Service Check.

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives, and experiences, and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.